Terms & Conditions

Shipping Policy

We offer a flat fee of $4.30 for courier delivery.

Currently, we only ship to local addresses. Please contact us at [email protected] if you wish to ship to an international address.

All orders will take 2-3 business days to process and an additional 1-2 business days to reach you. In any event of incomplete/ incorrect address, additional redelivery fees will apply.

Refund/ Exchange Policy

All transactions are final upon payment. 

In the event you are not satisfied with your purchase, please contact us within 5 days of receipt. Product returned must be as new and in original packaging. All products sent to us are at your own risk and expense, hence, we recommend you to use a trackable shipping service.

To return, please email us at [email protected] before sending it back.

Consideration for refund/ exchange will be conducted on a case-by-case basis. All decisions made by whYkidz are final.